Terms of Use

Last Updated: 1st November 2025

Welcome to SparkSales.co (“we,” “our,” “us”). By accessing or using our website, services, or any content provided through SparkSales.co (collectively, the “Services”), you (“Client,” “you,” or “your”) agree to be bound by these Terms of Use (“Terms”). Please read them carefully before using our Services.

If you do not agree with these Terms, you must not use our Services.

1. Nature of Services

SparkSales.co provides productized sales services, which may include but are not limited to:

  • Lead generation

  • Appointment setting

  • Sales enablement

  • Email outreach

  • CRM setup & management

  • Sales consulting, strategy, and related deliverables

All Services are provided as marketed packages or custom scopes agreed between SparkSales and the Client.


2. Eligibility

By using SparkSales, you confirm:

  • You are at least 18 years old

  • You have the legal capacity to enter into agreements

  • If acting on behalf of a business, you are authorized to bind the organization

3. Service Engagement

3.1 Service Start

Services begin only after full payment is received, unless expressly agreed otherwise in writing.

3.2 Client Requirements

To deliver effective results, you agree to:

  • Provide accurate information about your product, ICP, and messaging

  • Deliver all required assets (domains, email accounts, CRM access, scripts, etc.)

  • Respond to approvals or queries promptly

  • Maintain ethical and compliant follow-up practices

SparkSales is not responsible for delays caused by missing or late inputs.

4. Payments & Billing

4.1 Pricing

All prices are listed on SparkSales’ website or proposal document. Fees must be paid upfront.

4.2 Subscription Services

For recurring plans, you authorize SparkSales to automatically charge your payment method on the renewal date.

4.3 Taxes

Prices are exclusive of taxes unless stated otherwise.

5. Performance Disclaimer

You understand that SparkSales does not guarantee:

  • Closed deals

  • Revenue

  • Lead response rates

  • Appointment attendance

  • Conversion performance

Success depends on many factors beyond our control (offer quality, market competition, speed of your follow-up, brand reputation, etc.).

6. Intellectual Property

All templates, scripts, strategies, workflows, and outreach systems created by SparkSales remain our exclusive intellectual property.

You receive a non-exclusive, non-transferable license to use deliverables solely for internal business purposes.

Resale, reproduction, or redistribution is prohibited.

7. Confidentiality

Both parties agree to keep confidential:

  • Business information

  • Client lists

  • Prospect data

  • Strategies, processes, and internal documents

  • Any non-public information

Confidential details will not be shared without written consent unless legally required.

8. Acceptable Use

You agree not to use the Services to:

  • Conduct illegal or unethical outreach

  • Spam or harass recipients

  • Promote fraudulent, harmful, or deceptive practices

  • Violate email, marketing, or data protection laws

  • Engage in prohibited industries (e.g., adult, gambling, scams, high-risk schemes)

SparkSales may suspend or terminate service if these rules are violated.

9. Limitation of Liability

To the fullest extent allowed by law, SparkSales shall not be liable for:

  • Lost revenue or profits

  • Lost business opportunities

  • Damages arising from emails sent, leads generated, or appointments booked

  • Third-party tool downtime

  • Indirect or consequential damages

Total liability shall not exceed the amount paid in the preceding 30 days.

10. Termination

SparkSales may terminate at any time if:

  • You fail to pay

  • You breach these Terms

  • You engage in illegal or prohibited activities

  • You misuse or abuse the Services

Upon termination, no refunds will be issued for unused time or ongoing cycles unless otherwise stated in our Refund Policy.

11. Modifications

SparkSales may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms. The latest version will always be posted on our website.

12. Governing Law

These Terms are governed by the laws of the Republic of Singapore, without regard to conflict-of-law principles.

13. Contact

For inquiries:
support@sparksales.co